Arcila Training POLICY PRIVACY

Effective Date: 10/11/2025

1. Introduction
Arcila Training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our players, parents, guardians, website visitors, and community members.

2. Information We Collect
We may collect the following types of personal information:

a. From Parents/Guardians and Players:

Full name, date of birth, and contact details

Emergency contact and medical information

Address, school name, and player history

Payment and billing information (when applicable)

b. From Website Visitors and Form Submissions:

Name, email, phone number

Message content or inquiries

IP address and browsing behavior via cookies

c. From Social Media or Ad Campaigns:

Data you voluntarily submit (e.g., comments, forms)

Behavioral tracking for ad optimization (via Meta/Facebook/Google pixels or similar)

3. How We Use Your Information
We use the information we collect for purposes such as:

Player registration and participation

Emergency communication and safety

Academy updates and scheduling

Payment processing and billing

Marketing, promotions, and lead nurturing

Improving our website and digital experiences

Analytics and performance measurement

4. Sharing Your Information
We do not sell your personal information. We may share it with:

Trusted third-party service providers (e.g., CRM platforms, payment processors)

Emergency services in case of medical needs

Staros, our trusted marketing and technology partner

Legal authorities if required by law

5. Data Storage and Security
We store data securely through encrypted databases and secured servers. Access is limited to authorized personnel only. We follow industry best practices to protect your information from unauthorized access, disclosure, or alteration.

6. Cookies and Tracking Technologies
We use cookies and tracking pixels to improve our website experience and marketing efforts. You may disable cookies via your browser settings.

7. Your Rights and Choices
You have the right to:

Request access to the data we hold about you

Request corrections or deletion of your data

Opt-out of marketing messages (via “unsubscribe” or by texting STOP)

To make any of these requests, contact us at: [email protected]

8. Children’s Privacy
We do not knowingly collect personal information directly from children under the age of 13 without the consent of a parent or guardian. All registration and data submission must be made or authorized by a legal adult.

9. Links to Third-Party Sites
Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above and notify users when appropriate.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Arcila Training. [email protected]